All about TollFreeForwarding.com virtual phone system -- who delivers your calls to any phone in the world. Voicemail - Auto Attendant and much more. Free Trials are available!
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39 reviews for Toll Free Forwarding that are not currently recommended
Note: The reviews below are not factored into the business's overall star rating.
Floribeth G.
San Francisco, CA
0 friends
1 review
10/12/2017
BEWARE!!! I canceled my account with this company last year, and after that I come to find out that they continued to charge my credit card a $10 fee for twelve months without my authorization and now they refuse to refund me.
Dmitry K.
Deer Park, NY
0 friends
1 review
3 photos
9/9/2017
Terrible customer service. I needed a toll free number for my business needs and registered an account at tollfreeforwarding.com. I've started giving this number to my clients. Later i got an e-mail saying my phone number was suspended, i've contacted their customer support and they said that they've suspended my account because my location changed(i use dotvpn browser extension). They've asked me to send them a copy of my id and my credit card, and i did that. That wasn't enough though, they wanted me to print a form, fill it in by hand, take a picture of it and send it to them. Yeah... no. I've already started using another service, and i'm still getting e-mails from them...
I used their service for 1 year and then the system automatically billed me for another year. Same day I called them to cancel it and get my charge of $108 refunded. They made my jump through all kinds of hoops but eventually they said they canceled it and refund is issued. THEY FORGOT! 2 weeks later I decided not to wait anymore and filed a dispute with my CC. When TFF received my dispute they immediately called me, apologized because they forgot to issue me the refund and told me I need to send them a copy of my CC and fill out a legal form that I will not dispute anything. I declined!
They told AMEX that they never received a cancelation and AMEX reversed my charge back to my card of $108.00 so I am charged for something that I canceled and now they say I never canceled it. I am charged for $108 for no reason. ONE OF THE MOST UNETHICAL BUSINESS I HAVE EVER DEALT WITH!!! BUYERS BEWARE!!! THIS COMPANY SCAM YOU OUT OF YOUR MONEY!!!
Very poor customer service. Their account representative always try to interrupt me and is being very defensive whenever i want to ask questions for clarification and also threatened ME that he will hang up. I think this is a wrong attitude to take towards a potential customer. I would stay away from this company.
This company is a certifiable scam! I am a senior citizen and these guys took me for thousands of dollars. I trIed to contact the owner (Travis May), but he eluded my calls and emails. He should be arrested. PLEASE STAY CLEAR OF THESE GUYS!!!!
39 reviews for Toll Free Forwarding that are not currently recommended
Note: The reviews below are not factored into the business's overall star rating.
Floribeth G.
San Francisco, CA
0 friends
1 review
10/12/2017
BEWARE!!! I canceled my account with this company last year, and after that I come to find out that they continued to charge my credit card a $10 fee for twelve months without my authorization and now they refuse to refund me.
Dmitry K.
Deer Park, NY
0 friends
1 review
3 photos
9/9/2017
Terrible customer service. I needed a toll free number for my business needs and registered an account at tollfreeforwarding.com. I've started giving this number to my clients. Later i got an e-mail saying my phone number was suspended, i've contacted their customer support and they said that they've suspended my account because my location changed(i use dotvpn browser extension). They've asked me to send them a copy of my id and my credit card, and i did that. That wasn't enough though, they wanted me to print a form, fill it in by hand, take a picture of it and send it to them. Yeah... no. I've already started using another service, and i'm still getting e-mails from them...
Mike B.
Feasterville-Trevose, PA
2 friends
5 reviews
7/17/2015
I signed up for this service because of the international call forwarding that they advertise. Apparently every time when you try to forward your call to an international number your account is getting suspend. Before I signed up I clearly asked if they can do international call forwarding and the rep said yes......but nobody in this company knows what they doing, tech support is clueless and seems like this is mom&pop shop running out of the basement.
Tim H.
Springfield, OR
0 friends
3 reviews
8/15/2014
SCAM ALERT. I can only believe that the positive reviews here for this company are made by employees and owners of the company. This service is part of an international telemarketing scam. They will harass you many times daily for years. If you, dear reader, have any experience with them or advice to give on how to stop these harassing phone calls I would greatly appreciate it!
Mike B.
Feasterville-Trevose, PA
2 friends
5 reviews
7/17/2015
I signed up for this service because of the international call forwarding that they advertise. Apparently every time when you try to forward your call to an international number your account is getting suspend. Before I signed up I clearly asked if they can do international call forwarding and the rep said yes......but nobody in this company knows what they doing, tech support is clueless and seems like this is mom&pop shop running out of the basement.
Tim H.
Springfield, OR
0 friends
3 reviews
8/15/2014
SCAM ALERT. I can only believe that the positive reviews here for this company are made by employees and owners of the company. This service is part of an international telemarketing scam. They will harass you many times daily for years. If you, dear reader, have any experience with them or advice to give on how to stop these harassing phone calls I would greatly appreciate it!
Matteo L.
Barnegat, NJ
0 friends
1 review
4/22/2014
be careful!
I was billed 2000 dollars in a few hours when I normally spend 100 dollars per month. There is no way to limit how much you can be billed, so if you have your credit card in their system and some error occur they will just bill you over and over.
I closed my account and will never trade with them again
Mark C.
Dublin, Republic of Ireland
0 friends
8 reviews
2/27/2014 Updated review
Just an awful service.
I have ordered a number of phone numbers of Toll Free Forwarding and half the time they do not connect or forward to the phone number requested - poor lines.
On a few times, I have bought a number only to realise it is a 2nd hand number i.e. some company was using it before and in some cases still had it listed on website - why are tff still selling old 2nd hand phone numbers?
The worst strike against TFF is they charge your card what they like? I owed less then $400 in one instance and they charged my card $880?????? I had to take the card down from their site.
Their customer service is just awful, I can actually say probably the worst company I've ever dealt with.....
2/3/2014 Previous review
Well I've used these guys for years, the phone numbers break down a lot and clearly when you call to report, they nearly blame you. The other and main concern I have with this company is they charged my credit card $800.00 in a month for services which came to $300. I had to take the card off the system. The last problem I have is that the phone numbers they sell aren't new a lot of the time. They have being used by other customers and when they don't renew they are put immediately back on the system. I have had numbers in which I'm receiving calls for other people (i.e. the guy who had the number before me).
James G.
Rostron, Australia
0 friends
1 review
12/2/2013
Signed up for a free trial, and was subsequently billed during it.
They refunded my money and closed the account as soon as i rang up, no option to close the account on the website, no apology, no attempt to retain me as a customer once i had caught them out.
Seems like a scam, thank god i actually check my bank statements
Para clientes que estão nos Estados Unidos eles cobram U$ 19.00 com 300 minutos de ligação, já para você que contrata os mesmos serviços acessando o site do Brasil, eles cobram U$ 49.00 com 81 minutos.
Exatamente o mesmo serviço. Um absurdo
Camille M.
West Hills, CA
0 friends
0 reviews
5/19/2014
This review has been removed for violating our Terms of Service
Josh S.
Los Angeles, CA
0 friends
0 reviews
1/18/2014
This review has been removed for violating our Terms of Service
Candy T.
Los Angeles, CA
0 friends
0 reviews
1/18/2014
This review has been removed for violating our Terms of Service