Monday, February 12, 2018

tollfreeforwarding overcharges




WITH THE STRANGE BILLING - WE DID AN INITIAL CALCULATION OF CREDIT CARD OVERCHARGES

overcharge
verb
3rd person present: overcharges
əʊvəˈtʃɑːdʒ/
  1. 1.
    charge (someone) too high a price for goods or a service.

    "send your bill to the Law Society if you think you've been overcharged"

    synonyms:swindle, charge too much, cheatdefraudgazumpfleeceshort-changesurcharge;More
    antonyms:undercharge
    • charge someone (a sum) beyond the correct amount.

      "customers have been overcharged £12 million in the last year"
  2. 2.
    put too much electric charge into (a battery).

    "large generators can overcharge batteries"
noun
plural noun: overcharges
ˈəʊvətʃɑːdʒ/
  1. 1.
    an excessive charge for goods or a service.

    "an overcharge of £40"

What happens if you dispute a charge on your credit card?

The credit card company can decide you owe the disputed amount when there's a disagreement between you and a merchant over a charge you agreed to. ... Thus,if your credit card issuer tries to collect a charge while it's investigating or violates the act in any other way, you should contact the Federal Trade Commission.Jul 2, 2015

Credit Card Dispute: What Happens After You Dispute a Charge?

https://www.cesisolutions.org/.../credit-card-dispute-what-happens-after-you-dispute-a-c...


The Fair Credit Billing Act regulates what the company can do while it’s investigating:
  • The Fair Credit Billing Act regulates what the company can do while it’s investigating:
    • It can’t try to collect the amount that’s in dispute or the interest on that charge, although you still have to pay the part of your bill that’s not under investigation.
    • It’s not allowed to close your account.
    • It can’t report you to the credit bureaus for failing to pay the disputed charge.

Unauthorized or Fraudulent Charges



The Fair Credit Billing Act regulates what the company can do while it’s investigating:
  • It can’t try to collect the amount that’s in dispute or the interest on that charge, although you still have to pay the part of your bill that’s not under investigation.
  • It’s not allowed to close your account.
  • It can’t report you to the credit bureaus for failing to pay the disputed charge.

https://www.consumer.ftc.gov/articles/0219-disputing-credit-card-charges

EMAILED TO COMPANY NOVEMBER 2016 - AGAIN FEB 1 2018:


https://web.archive.org/web/20101122105557/http://www.tollfreeforwarding.com/content/rates.html
YEAREXTRA MIN.
CHARGED TO CARD
advertisedincludescall includes/minute
additional minutes
2009juneCHG TO CARD19.7719.772500.079080.079
july19.7719.77
aug19.7719.77
sept40.3219.77
oct19.77
nov39.5319.77
dec0139.16138.3919.77
2010jan2019.77when hit spain >>>
feb19.77142400.058333333330.07200 Minutes*
mar19.5514$14/mo
apr19.7714Monthly
may19.7714Free Trial
jun19.7714Skip Trial - Buy Now
jul19.77140.065.4¢ Additional
aug19.7714$9/mo
sep19.7714$108 Billed Annually
oct19.7714
nov19.77142000.070.054
dec19.77237.25173.7714Minutes Included *
EXTRA
CHARGED TO CARD
advertisedincludescall includes/minute
additional minutes
2011jan19.7714
feb19.7714
mar19.7714
apr19.7714
may19.7714
jun19.7714
jul19.7714
aug19.7714
sep19.7714
oct19.7714
246 MINUTESnov12.0319.7714
246dec19.77237.24168142000.070.05446
4632.484
2012jan19.7714
feb19.7714
mar19.7714
apr19.7714
may19.7714
jun19.7714
jul19.7714
aug19.7714
sep19.7714
oct19.7714
nov19.7714
dec19.77237.2416814
EXTRA
CHARGED TO CARD
advertisedincludescall includes/minute
additional minutes
2013jan19.7714
feb19.7714
mar19.7714
apr19.7714
COMPLAINED
may19.7714
CALLS 24/7 NOT FOR US
jun19.7714
jul19.771441380.99583
aug19.7714
SENT: Tuesday, April 16, 2013 10:26 PMN
sep19.7714
TO: samantha@jvoichdesigns.com
oct19.7714
SUBJECT: Your Phone Numbers Have been Cancelled
nov19.7714
says no calls 2.13pm dec. 13 2016 CHECKED
dec13.6719.77237.2416814
BILL SAYS NO MINUTES USED
must have deleted
EXTRA
CHARGED TO CARD
advertised2000.070.054109
2014jan19.77144635.886
feb19.7714
mar19.7714
apr19.7714
may19.7714
jun19.7714
jul19.7714
aug19.7714
sep19.7714
oct19.7714
nov19.7714
dec1.1419.77237.2416814
2015jan19.7714
feb19.7714
mar19.7714
apr19.7714
may19.7714
jun19.7714
all records gone until june 2015
jul19.7714
aug19.7714
sep19.7714
oct19.7714
nov19.7714
dec19.77237.2416814
EXTRA
CHARGED TO CARD
advertisedincludescall includes/minute
additional minutes
2016jan37.5419.7714
feb19.77142000.070.054-200
mar19.7714463-10.8
apr19.7714463 MINUTES USED
may19.7714UPS CALLS
jun19.7714463
jul19.7714
aug19.7714
sep19.7714
oct19.7714
nov19.7714
dec16233.4716814
charged fixed fee$64.38$1,796.08$1,796.08$1,320.16$1,320.16
$1,796.08charged fixed fee
$1,320.16FIXED AT $14 X 7 YEARS
$475.92
OVERCHARGED FIXED FEES
$64.38
CHECK OVERCHARGED ON MINUTES CHARGES
10.0437.54-27.5
$540.30
TOTAL OVERCHARGES - INTEREST NOT INCLUDED
TIME WASTED @ $200/HOUR X 5 HOURS
1000
-$138.48OFFERED CREDIT
$401.82
OWE (DIFF BETWEEN FEES)
OWE (DIFF BETWEEN RATES)
Old Legacy Rate ($19.77 includes over 600 landline minutes)
$401.82STILL OWE
Tollfreeforwarding.com may not phone us directly. All communications relative to UCL claims and other may be sent by electronic mail only.
"For most of our customers the old legacy rates were the better deal, so we didn’t automatically switch anyone. For your company (given your current call volume), the new rates
are better so we have switched you to the new rate and given you a credit to cover the last 2 years ($19.77 - $14.00 x 24months = $138.48)."









No comments:

Post a Comment